Job Opportunity at NAD insurance Agency -Business Development Officers – Agency Baking

 NAD Insurance Agency

Position: Business Development Officers – Agency Baking

NAD INSURANCE AGENCY as a CRDB Bank Super Agency in collaboration with  CRDB Bank Plc seeks to recruit highly competent, self-motivated and professional  individuals to fill 4 positions of Business Development Officer – Agency Baking 

Job Purpose: Responsible for delivering agent network targets through effective acquisition and support of CRDB Wakala. Also fully responsible for driving agent’s product uptake and service usage through training and support of CRDB Wakala on the field. 

Key responsibilities: 

  • Effectively identify and recruit agents, targeting key businesses in their location as well as targeting top-performing mobile money outlets and high-traffic retail stores. Recruit and manage relationships for Banks, financial institutions, chain stores and other businesses with national outreach. 
  • Ensure visiting of agents for training, support, material delivery and recruitment of agents to ensure compliance in the outlets’ operations and as per the bank policy. • Coordinate customer acquisition by ensuring agents are supported and open accounts in line with processes defined, and ensure agents are 100% compliant with account opening KYC and procedures. 
  • Coordinate agent’s relationship with CRDB branches by working directly with Branch Managers and branch staff to ensure successful agent recruitment, support and training objectives are met to drive growth. 
  • Conduct market audits in areas of compliance, branding, and working tools scan competitor’s activities on the ground through daily visits and capture helpful information for feedback and improvement. 
  • Ensure agents are properly branded and visible by performing branding duties on the field.
  • Responsible for building a sustainable professional relationship with agents from the assigned agent portfolio in the Region as per assigned objectives by being their contact person. 
  • Ensure all agents operate at their agreed levels, as per key agent indicators; i.e. enough float, registrations, and transactions.
  • Ensuring POS & merchandising material are effectively distributed. • Provide Weekly/Monthly reports as per the agreed format and timelines with the Supervisor. • Drive personal training and development through coaching and studies for growth within CRDB Bank. • Conduct any assigned task related to agency banking operations and sales. 
  • Being innovative in sales activities and support to improve the agent’s experience. • To support agents in sales and account opening, to ensure customer accounts are opened as per fast account opening procedures.

Attributes:

  • The highest level of uncompromised integrity
  • Versatile and adaptable, able to react quickly
  • Able to work in a demanding matrixed environment, a proven record of accomplishment of working effectively under pressure.
  • Proven ability to build effective, trusted and credible relationships with multiple stakeholders, through exceptional interpersonal skills, communications, actions and presence. 
  • Able to communicate very well in both English and Swahili.

Qualifications and Experience:

  • Bachelor’s degree in Business Administration, Banking, Accounting, Finance or any Business-related field.
  • 1 year of experience in field operation is an added advantage.

Job application procedure 

Interested candidates who meet the above criteria should submit an Application Letter accompanied by a detailed date CV with two work-related referees addressed to the below emails with a clear subject of the position applied for not later than 24th August 2023.

Human Resources Manager 

NAD INSURANCE AGENCY 

MWANZA 

Tel: +255767463568 

Email: nadinsuranceagency@yahoo.com

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Walioitwa Kazini UTUMISHI - August, 2023

 The Public Service Recruitment Secretariat (PSRS) is a government organ with a status of an independent Department established specifically to facilitate the recruitment process of employees to the Public Service. Public Service Recruitment Secretariat was established by the Public Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section 29(1). Our Vision is To be a Centre of Excellence in Public Service Recruitment in the region. Our mission is to To undertake the recruitment of Public servants using modern approaches by adhering to principles of equity, transparency and merits as well as providing advice to employers on employment-related matters. Human resource is an ankle and significant factor in public service delivery, thus, PSRS has been given the role of recruiting public servants in a fair, transparent, and timely manner; while observing and guaranteeing quality and access to all applicants in order to deliver equitable Public Service in Tanzania. Our aim is to improve government public Service on issues concerning the recruitment process According to our rules and regulations and at the same time enhance good relations with Our stakeholders.

Call for Work PSRS, August 2023

Click Link Below for the List:

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Job Opportunity at Pivotech Company Limited - Opex Analyst

 

Dar es Salaam

Pivotech Company Limited

PIVOTECH is an engineering services company.

Opex Analyst Job Vacancy at Pivotech Company Limited

POSITION DETAILS

Job Title: Opex Analyst

Company: Pivotech Company Limited

Department: NOC

Category: Operational

Vacancies: 1

Salary: Competitive package (negotiable)

Posted on 21/08/2023

Last date 26/08/2023

ABOUT US

PIVOTECH is an engineering services company, specializing in O&M services in Electrical, Mechanical, and ICT-related disciplines. PIVOTECH also executes Civil Works and Building contracts both for Governments & non-government institutions. The company has been in existence since 2007 and currently employs 265 permanent staff. The company is ISO compliant in ISO 9001:2015, ISO 14001:2015 and OHSAS
45001::2018 standards.

CORE JOB DESCRIPTION

The Opex Analyst is responsible for energy operation expenses management in towers including fuel and grid tokens budgeting, scheduling and reconciliation of each delivery. S/He is expected to conduct all activities in accordance to the client SLA and PIVOTECH-established SHEQ procedure.

KEY TASKS

  • Track High OPEX sites
  • Track Daily running generators
  • Follow-up and closure of non-grid sites
  • Review each completed Fuel delivery and collection
  • Site Visibility
  • Support and Coaching
  • SLA 7 LDs Reduction
  • Perform all duties/tasks in accordance to SHEQ

EDUCATION

  • A minimum of a Bachelor's degree preferably in Telecom Engineering, IT or Computer science.

EXPERIENCE

  • At least three (3) years of related experience. A candidate with an experience in programming will be an added advantage.

SKILLS & ABILITIES

  • Good analytical and problem-solving skills
  • Conversant with Microsoft Office
  • Proactive, Innovative and attentive to details
  • Self-reliance in the management of assigned tasks
  • Ability to learn quickly
  • Ability to work under pressure

  • Positive attitude

How to Apply:

1. Subject of your e-mail must read “Application for Opex Analyst”
2. Attach your CV and copies of your certificates to: recruitment@pivotechgroup.co.tz

Deadline:

Wednesday, 23rd August 2023 at 11:59pm. All applications received after the deadline will not be considered. If you do not hear from us after 14 days since you sent your application means your application was not successful.

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Job Opportunity at KCB Bank Tanzania - Retail Banker

Zanzibar

KCB Bank Tanzania

KCB Bank Tanzania Limited, also KCB Bank Tanzania, is a commercial bank in Tanzania.

Job Description

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

  • Increased business propositions that include deposits, assets to small and medium enterprises
  • Growth and maintenance of the current business banking portfolio
  • Reinforce Branch Sales Strategy.
  • Improve Customer Satisfaction and Customer Retention
  • Achieve budgeted business for Business Banking within the Branch

DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL

  • Appraise customer proposals and make recommendations
  • Build customer relationships through call visits
  • Prepare customer profiles for cross-selling opportunities.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

  • Education Bachelors Degree Bachelor degree from any recognized institution
  • Professional Qualifications AKIB, CPA (K), ACCA ES
  • Master's Degree Business Related AA

Experience

  • Total Minimum No of Years Experience Required – 5 years

Job Identification: 1225
Locations:Malindi, Cine Afrique Building, P.O Box 3897 Zanzibar, TZ
Posting Date:07/24/2023, 03:46 PM
Apply Before:08/07/2023, 03:46 PM
Degree Level: Bachelor’s Degree
Job Schedule: Full time

How to Apply:

CLICK HERE TO APPLY  

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Job Opportunity at KCB Bank Tanzania - Project Manager

Dar es Salaam

KCB Bank Tanzania

KCB Bank Tanzania Limited, also KCB Bank Tanzania, is a commercial bank in Tanzania.

Job Description

Key Responsibilities for BDS Manager

  • Supervise and manage the team of Business Development Officers and their work schedules to achieve timely and quality completion of relevant program deliverables and reports in accordance with the Project guidelines.
  • Oversee all the BDS support to the beneficiaries setting up businesses in the program.
  • Work with the Head of Marketing & Corporate Affairs in the development of the BDS training curriculum.
  • Review business plans and approval for transition into the business incubation phase.
  • Oversee the regional recruitment events, onboarding workshops, customer journey and experience with active direct engagement with beneficiaries to monitor progress and identify emerging issues that need to be incorporated into the programme.
  • Preparation and submission of timely and quality BDS reports to the Head of Marketing & Corporate Affairs as well as maintenance of an up-to-date database for all Project beneficiaries.
  • Manage relationships and liaison with KCB Bank’s branches in KCB Tanzania and other business units required in the execution of the business development services and incubation.
  • Be the custodian for all the documents for the beneficiaries in the Project.
  • Capture and document best practices and lessons learnt in the Project.
  • Supervise the loan (toolkits) post-disbursement call visits by the BD officers. In addition, Manage Non-
  • Performing Loans within stipulated guidelines.
  • In liaison with the branch team supervise and manage the loan administration, loan recovery, and follow up in ensuring the loan portfolio at risk is maintained within the Bank's recommended standards.

How to Apply:

CLICK HERE TO APPLY 

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Job Opportunity at WASOKO - Cash Reconciliation Lead

Cash Reconciliation Lead

Arusha & Mwanza

About Us:

Wasoko (“people of the market” in Swahili) is transforming communities across Africa by revolutionizing access to essential goods and services. We are East Africa’s biggest digitized retail distribution platform powered by our own in-house logistics network. Tens of thousands of informal retailers across five countries (Kenya, Tanzania, Rwanda, Uganda, and Zambia) use Wasoko to order everyday essential goods and receive working capital financing.

The informal retailers of Africa today are the primary if not the only channel used by consumers to purchase essential goods worth over $600 billion per year. The fragmented infrastructure across large land mass, distributed but diverse population and rather a smaller basket size spend does not yet lend themselves to big basket retail or mass consumer eCommerce. Instead, the informal retail ecosystem is THE channel for building the plumbing for digital and consumer
commerce across Africa.

This is Wasoko’s opportunity. Wasoko with its brand, scale and logistics network is best positioned to build the technology-leveraged rails to serve the 1+ billion African consumers through informal retailers. We are building a digital-first operating system for informal retailers, initially focusing on B2B distribution but quickly incorporating other tools and services to help communities across Africa get more for less.

Role: Transport Cash Reconciliation Lead

Location: Arusha & Mwanza, Tanzania

About the Role :

  • Transport at Wasoko is a fun, fast-paced, agile and people-focused business. We believe in the motto ‘We win together.’
  • You will support and manage the Logistics team members in a branch, ensuring they have everything they need to achieve and maintain their optimal level of performance. At the same time, you will ensure that operational activities are in line with profit and cost targets, SOP and company policies.
  • This is a challenging role where you will have the opportunity to grow your career and be part of a strong team.
  • You must enjoy being part of a dedicated team working together to make a difference in the lives of our customers and employees in relevant and memorable ways.

If you are looking for a change and ready to make a difference … we are looking for you.

Reporting to: Branch Transport Supervisor

Roles and Responsibilities :

  • Reconciling payments to ensure the IMS/WMS reflects the correct transactions as shared by DAs
  • System verification on cash reconciliations to ensure each transaction is accurate
  • Account reconciliations such as a bank, till payment codes, clearing, billings etc.
  • Performing daily financial transactions such as verifying, calculating and posting and approving DAs payments as well as validation with finance and ensuring 100% same-day collection
  • Sharing on a daily basis DAs cash reconciliation and variance reports with clear explanations
  • Supporting the month-end cash reconciliation process
  • Generating monthly DAs cash recon reports and following up with finance to validate the EoM closing balances arrived at match their numbers.

Requirements

  • Ability to verify that cash receipts/till payments and deposits are recorded accurately and verified against bank statement
  • Ability to identify errors
  • Appropriate handling of sensitive information
  • Ability to work with strict deadlines
  • High level of attention to detail
  • Excellent written and verbal communication skills
  • Team player with the ability to work with multiple parties
  • Intermediate to advanced computer software skills, including Excel and Accounting packages

Qualifications:

  • Degree/Diploma in Accounting, Business Operations, Business Administration, or finance-related background.
  • A diploma in the same with at least 2 years of experience in last-mile logistics can be considered

CLICK HERE TO APPLY

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Job opportunity at Sales Manager at SAILfresh

 Senior Analyst; Client Origination (2 Positions)

Job Location: Head Office, Hq

Job Purpose:

To evaluate counter-party credit risks associated with Wholesale Banking lending at the client interface, with the primary objective to contain credit risk within acceptable parameters.
Also, He/she has the responsibility to develop and maintain close relationships with the broader lending, Structured Trade Finance and co-financier community with a view to facilitating the syndication and co-financing of sovereign (public sector) and non-sovereign (private sector) borrowing customers and originate and execute syndication and co-financing transactions across Wholesale Banking customers.

Main Responsibilities:

Strategic Focus

  • Provide direct (specialist/ professional) credit evaluation services at the customer interface and apprise client application timely within short Turn Around time.
  • Identify credit and risk management requirements at the source of the deal negotiation/ business proposal.
  • Conduct credit evaluation interviews during deal negotiation to obtain sufficient and appropriate information to evaluate business risk and deal viability, from a credit risk perspective.
  • Decline non-viable deals at source, however, works in partnership with Head, Wholesale Client Origination, Relationship Managers and clients to identify alternatives that could bring deals/ proposals within risk acceptable parameters relative to profitability.
  • Support other teams in department to develop high quality credit solutions to customers and recommend appropriate facilities in line with risk evaluation with the view of obtaining fast credit approval from credit decision maker.
  • Present and defends own judgement and senior credit evaluations to clients in a manner which does not negatively affect the business relationship.
  • Present and defend credit proposals to CREDCO& BCC to seek for their support.

Business Acumen and Market Understanding

  • Identify, quantify and evaluate sources of risk in relation to profitability of business proposal and financial viability of the corporation as a whole; interrogates information obtained to gain a thorough understanding of business parameters which create profit/ value as well as the associated risks.
  • Utilize industry risk analysis available to identify and understand contextual threats to existing and potential clients.
  • Evaluate whether proposals meet sound business criteria and counter-party credit risk falls within acceptable parameters, and recommends appropriate business credit facilities, including terms or conditions of facilities.
  • Prepare credit applications providing sound financial and business justification for deals/ proposals within acceptable risk parameters relative to the profitability.

Client Profitability and Risk Management

  • Proactively and timely processing credit applications for existing facilities ensuring consistent, thorough and timely submission within agreed bank Turn Around Time.
  • Detects and evaluates shifts or changes in key parameters in a business relationship or industry and evaluates the implications of such changes on continued business dealings.
  • Analyze information received from client and the client’s performance.
  • Establish reasons for risk exposure in excess of credit facilities; evaluate these in relation to business risk parameters.
  • Monitors utilization in excess or arrears of credit facilities and assists Relationship Managers in managing the risk exposure.
  • Review the correctness of data and information obtained including financials, Risk Grade & Risk Based Pricing calculations before sending for decision.
  • Full compliance to legal and regulatory requirements and internal limits.

Relationship Building & Service Delivery

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Job Opportunity at NMB Bank PLC : Zone Systems Administrator

 Job Location :

Head Office, Hq

Job Purpose:

Perform daily maintenance, monitoring, and support of NMB working tools at Head Office and branches, quality assurance of work done by suppliers and service delivery that meet and exceed business and customers’ expectations (availability, recoverability, security and continuous improvement).

Main Responsibilities:

  • The Zone Systems Administrator will be assigned a group of branches for which he/she will be responsible for
  • Daily and scheduled maintenance of Branch user working tools ( Desktops, Laptops, Teller Printers, MFPs,
  • Desktop Printers, Flatbed scanners, Cheques Scanners, CCTV gadgets, Agri-vouchers scanners, forex boards,
  • Note Machines Counting, Sorting, Banding & Strapping Machines), Electric power systems (Generators,
  • Uninterruptible Power Supply – UPS, Stabilizers, Inverters, Solar / Wind Power systems, etc.), Self Service terminals (Onsite & Offsite ATMs, Branch POS terminals, Merchant and Agents POS terminals, etc.).
  • Perform daily morning checks for all the departments/branches within your area and resolve/escalate all the issues that require maintenance.
  • Updating and maintenance of Asset Management database, current inventory, disposal process and managing the life cycle of branch working tools every six months.
  • Resolution and closure of support working tools incidents and problems logged into Manage Engine from branches ensuring SLAs and customer expectations are met.
  • Attendance of all planned maintenance activities such as preventive and corrective maintenance of working tools.
  • Supervising Vendors (Quality Assurance) on-site when conducting planned and unplanned maintenance of working tools to ensure the quality of the completed job (good workmanship) at the shortest possible duration to avoid unnecessary delays at a minimum disruption of customer services and cost-effectiveness.
  • Ensuring that daily, weekly, and monthly statistics, status reports, and graphical aids are completed and continually modified to meet the needs of the department.
  • Providing first aid / basic troubleshooting training to two Branch IT Champions that will be identified at every branch.
  • The Branch IT Champions will be the first contact points for Zone Systems Administrator regarding all
  • ICT systems incidents and problems.
  • Escalation and close follow-up with Second level support (respective Head Office ICT section), and 3rd level support (system vendors) for all branch IT systems incidents and problems which cannot be resolved by him/her.
  • A daily follow-up to ensure that all PCs and laptops are protected with the latest NMB standard security controls i.e.
  • Anti-Virus updates, Bitlocker and software patches.
  • Planning and carrying out all his/her duties in the area (branch visits, etc.) in good order of priority and cost-effective manner.

Knowledge and Skills:

  • Technical knowledge of banking IT systems used in branches.
  • Ability to work in a fast-changing banking service environment.
  • Ability to provide basic user training to branch staff.
  • Ability to provide basic technical training to branch IT champions.
  • Strong knowledge of Head Office working tools and other computer peripherals
  • Commitment to the values of integrity, accountability, transparency, scientific rigour and drive
  • Positive self-esteem, Confident, good oratory and communication skills.
  • IT systems troubleshooting skills.
  • Must be committed to self-development and be enthusiastic about acquiring new skills and embracing new technologies
  • Time planning, organizing and logistics skills
  • ICT Service Management skills (ITIL) will be added advantage
  • Networking skills CCNA
  • Ability to work on own initiative and be a self-starter, prioritizing work with minimum supervision and working under pressure.
  • Technical interaction with vendors, contractors, and other stakeholders
  • Ability to present technical data in a comprehensive, yet clear manner.
  • Good understanding of the organization’s goals and objectives.
  • Ability to quickly understand new technologies’ benefits and how these may impact current business practices.

Qualifications and Experience:

  • Bachelor’s degree or its equivalent in ICT / engineering or related disciplines
  • Certification in any IT systems (e.g., Cisco, Microsoft, etc.) will be an added advantage.
  • At least 3 years of relevant work experience in banking IT systems support.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job closing date : 08-Aug-2023

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Job Opportunity at NMB Bank PLC : Analyst; Card Finance

 NMB Bank PLC

Dar es Salaam
Close to You

Analyst; Card Finance (1 Position(s))
Job Location :
Head Office, Hq

Job Purpose:

To ensure all scheme’s accounts are properly reconciled to avoid loss in revenue; including cost-saving initiatives and analysis of customer behaviour to maximize income while putting controls in place.

Main Responsibilities:

  • Reconcile the general ledgers to consolidate cards’ revenues and expenses for profitability reporting and take corrective actions within a reasonable time.
  • Reviewing all invoices raised by vendors/card schemes dealing with card business and initiating payments.
  • Data analysis of network fees, cards revenues and expenses.
  • Analysis of customer behaviour to identify new sources of revenue.
  • Ensure the accuracy of card business dashboard for performance evaluations.
  • Responsible for business cases on new and revamped products in the cards industry.
  • Monitor internal accounts to follow up on targeted cards income and to identify abnormal losses and expenses.
  • Guarantee compliance with network operations rules and regulations to avoid any penalty charges.
  • Prepare reports for NMB Management Team, BOT, QOC and QMR for Visa and MasterCard respectively and submit them on time as per guidelines provided by NMB and card schemes.
  • Master the accounting entries and profitability of card projects.
  • Look at profitability as per different business lines and products.
  • Provide support to the settlement and dispute teams.

Knowledge and Skills:

  • Understanding of Banking operations and scheme card products.
  • Advanced user of PowerPoint, Excel and reconciliation tools

Qualifications and Experience:

  • University Degree/Advanced Diploma in Business Administration, Banking, Accounting
  • Completed or ongoing CPA studies.
  • Must have a minimum of 1-year working experience in the Card Payment Industry

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date: 28 Jul 2023
Job closing date: 11-Aug-2023

How to Apply:

CLICK HERE TO APPLY

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Senior Network Specialist - 2 Positions

NMB Bank PLC

Dar es Salaam

NMB Bank PLC

Close to You

Job Location: Head Office, Hq

Job Purpose:

Oversee and manage the enterprise Channels (LAN/WAN) infrastructure, as well as handle the administration and optimization of service providers' leased lines.
Day-to-day network projects and support enhancements, advanced troubleshooting and day-to-day optimizations and support of the bank’s Channels and LAN Network infrastructure segments.

Main Responsibilities:

  • Design, deploy, configure, and maintain the bank's LAN and WAN infrastructure to ensure optimal network performance, availability, and security.
  • Manage and support Service Providers leased lines, including monitoring bandwidth utilization, troubleshooting connectivity issues, and coordinating with vendors for timely issue resolution.
  • Collaborate with internal stakeholders to understand network requirements and design solutions that align with business needs.
  • Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection systems.
  • Monitor network performance and conduct regular performance analysis to identify areas for improvement and implement appropriate enhancements.
  • Troubleshoot network-related issues, perform root cause analysis and implement corrective actions to minimize network downtime and ensure service continuity.
  • Evaluate and recommend network hardware, software, and services to optimize network infrastructure and support future growth.
  • Develop and maintain network documentation, including network diagrams, standard operating procedures, and configuration details.
  • Collaborate with cross-functional teams, including IT infrastructure, applications, and security teams, to ensure seamless integration and alignment of network solutions.
  • Stay up to date with industry trends, emerging technologies, and best practices related to network infrastructure management.
  • Provide periodic capacity & forecast planning statistics and regular reports to aid in management decisions.
  • Enhance approaches and technical methods used by Networks team/NOC/Field Support for Branch Network support and troubleshooting techniques to ensure smooth branch business operations.
  • Service Contract and SLA Management including bills validation and reconciliation.
  • Responsible for knowledge sharing to Level 1 Support team & Network Specialists on solutions to un-documented issues.

Knowledge and Skills:

  • Knowledge of the bank’s products and operations
  • Advanced knowledge of Network Support and troubleshooting
  • In-depth knowledge of LAN/WAN technologies, protocols, and standards.
  • Advanced knowledge of Cisco Wireless LAN Controllers & Lightweight Access Points
  • Advanced Knowledge of Network devices including routers, switches, and firewalls.
  • Advanced Knowledge of telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation
  • Advanced knowledge of Data Centre Network Technologies (DC Interconnect, Cisco Nexus, VPC, Cisco ACI, SAN, UCS, FI etc.)
  • Knowledge of Collaboration Systems and Voice Technologies (E1s, SIP)
  • Deep understanding of Enterprise Network and Cybersecurity Technologies (BGP, EIGRP, OSPF, QoS, route redistribution, loop prevention, etc.)
  • Strong understanding of encryption technologies over wide area networks and the Internet (RA VPN, S2S VPN, FlexVPN, DMVPN)
  • In-depth knowledge of Network Automation tools and Software Defined Networks (SDNs) including Cisco SD-Access, SD-WAN and ACI.
  • Strong expertise in configuring and troubleshooting routers, switches, firewalls, and VPNs.
  • Strong expertise in configuring and troubleshooting routers, switches, firewalls, and VPNs.
  • IT Service Management, Communication and Project Management skills
  • Ability to work on initiative and be a self-starter, prioritizing work with minimum supervision.
  • Committed to self-development and enthusiastic about acquiring new skills and embracing new technologies
  • Team player that motivates and educates other team members.
  • Ability to manage network service providers, vendors, contractors, and others.

Qualifications and Experience:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • Proven experience (5 years) as a Network Specialist, Network Engineer, or similar role.
  • Must have valid CCNP Enterprise.
  • Other necessary Professional certifications include CCNP Security, PMP, ITILv3, PCNSE, Fortinet NSE,
  • Checkpoint CCSA & CCSE, Radware, F5, Arista, AWS, Huawei, or Juniper certifications.
  • Relevant certifications (e.g., CCIE, JNCIP) will be an advantage.
  • Experience supporting Multi-vendor Networks (Cisco, Palo Alto, F5, Checkpoints, Fortinet, Radware, Arista, Huawei, Juniper, etc.)
  • In-depth experience of Cisco IOS, IOS-XE, NX-OS, SDWAN, ACI, WAN, VPN, Wired and Wireless LAN technologies.
  • In-depth knowledge of and experience with major routing protocols; specifically, BGP and OSPF.
  • Experience in automation via Bash/shell scripting, Python programming or other languages
  • In-depth experience with Network Automation tools and Software Defined Networks (SDNs) including Cisco SD-
  • Access, SD-WAN and ACI.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

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4 Job Opportunities at TANESCO - CUSTOMER RELATIONS OFFICER

 


POST DETAILS


POST: CUSTOMER RELATIONS OFFICER - 4 POST

POST CATEGORY(S): MARKETING,MEDIA AND BRAND

EMPLOYER: Tanzania Electric Supply Company Limited (TANESCO)

APPLICATION TIMELINE: 2021-10-15 2021-10-28

JOB SUMMARY ok


DUTIES AND RESPONSIBILITIES

i. To provide quality services to the customers to ensure their needs are timely and effectively attended; 

ii. To ensure all reported or documented technical faults (Temporary Breakdown) are closed and follow-up of the open issues and individual customers are done timely to ensure minimal complain and effectiveness of our service to clients; 

iii. To handle all customer care issues at the region and become the official first point of contact with a customer to ensure no issues lay unattended and all complaints and cases are closed in the minimal time with less interruptions to a customer; 

iv. To deal with customer service survey feedback to ensure excellent customer care services is given to our clients and their needs are responded timely; 

v. To regularly and timely update customers in the region on issues regarding our services such as products and services; planned and unplanned maintenance; and

vi. To advice Regional Customer Relation Officer on all customer care issues at the region to ensure, value and quality services are provided.


 QUALIFICATION AND EXPERIENCE

  • Bachelor Degree/Advanced Diploma either in Marketing, Business Administration (majoring in Marketing or Public Relations) or Mass Communication and Public Relations from recognized Institution. 
  • Computer knowledge is compulsory and, 
  • One year of working experience in the relevant field.


REMUNERATION: As per TANESCO’s Salary Scale

he deadline for submitting the application is 28 October 2021.


CLICK HERE TO APPLY

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